To Whom It May Concern,

· During my experience in the airline industry, hospitality and telecommunications in Dubai UAE had allowed me to gain a broad range of knowledge relating to financial administration and Customer service, I interfaced with customers on a daily basis which allowed me to gain a strong command of the English language as well as effectively manage issues as they arise. My strong customer service background will help me organize, manage to achieve the goal, and communicate with other team members.

· Previous work in sales and hospitality allowed me opportunities to manage and process payments as well record, track and review sales performance. This experience has given me a comprehensive understanding of financial administration that can be applied to any institution.

· Through all of my past experience within the hospitality, transportation, telecom and airline industries, I have been able to adapt to the needs of each company accordingly. Therefore, within customer service and subsequently assisting in designing and developing sales and marketing strategies, I will be able to apply this same adaptive nature to develop and manage program initiatives and any changes or setbacks that may arise during that process.

Attached is my CV for your review. I am excited about this position and believe that I have the required skill set and relevant experience to do the job well. I can offer:

I pride myself on my ability to multi-task and follow-through on my work. As well, I am proficient with the Microsoft Office suite, and I am able to learn new programs with ease. I am also web and social media savvy in addition to being fluent in English, French and Arabic.

Thank you very much for your time and for considering me for this position. If you have any questions or need additional information regarding my qualifications, please contact me at +212607150120 or mehdizeroual85@gmail.com

I look forward to hearing from you soon.

Sincerely,

El Mehdi Zeroual